Purchasing
How do I purchase a course?
Open a course, select Add to Cart or Buy Now, and complete checkout. You will receive confirmation by email once payment is complete.
Can I buy more than one course at once?
Yes. Add several courses to your cart and check out once.
Do you offer coupons?
Occasionally. Enter a valid code in the cart or at checkout. In this prototype, try LEARN10.
Access and learning
How do I access my course?
After purchase, sign in to My Account and open My Courses. Your course content is available from there.
Are live classes available?
Yes. Some courses run as live online batches, and our Live Online Training service covers scheduled instructor-led sessions.
How long do I have access?
[Placeholder: state access period for self-paced courses.]
Can I contact an instructor?
Course discussions and Q&A are available inside each course. [Placeholder: describe instructor contact options.]
Payments and refunds
What payment methods are supported?
Checkout will support the methods offered by our Indian payment gateway, such as UPI, cards and net banking. [Confirm final list.]
What is the refund policy?
Refund eligibility and timelines are described in our Refund Policy. [Placeholder: add final terms.]
Will I receive an invoice?
[Placeholder: describe invoice and GST details.]
Account
How do I reset my password?
Choose Forgot Password on the login screen and follow the instructions sent to your email.
Can I change my email address?
Yes, from Account Settings in My Account. [Confirm process.]
Still have a question?
Our team can help with courses, payments and services.